Contributors
Meet the thought-leaders behind this issue of The Jabian Journal.
Robert Amberg
Robert Amberg is the chief marketing officer at Jabian, where he leads the development and execution of the company’s marketing strategies. With over 20 years of experience in marketing, branding, and communications, Robert has a passion for creating meaningful connections between brands and customers, and believes in the power of storytelling to drive business growth. Under his leadership, Jabian has experienced significant growth in its brand awareness and market presence.
Amber Baird
Amber is a director at Jabian focused on understanding the customer experience and tailoring it to the entire customer spectrum. She helps clients keep each customer group in mind during solutioning and development, ensuring that the needs of diverse customer groups are not left out. Amber holds certificates in DEI from Cornell and Tufts.
Yosef Beck, CISSP
Yosef, a director at Jabian, is a strategic advisor, consultant, and speaker on cyber, business, and IT security. Yosef is passionate about helping companies understand, prepare, and respond to cyber and data security events. He has written extensively on cybersecurity and the Internet of Things (IoT) with expertise in strategy, planning, and business and systems analysis.
Clay A. Holmes
Clay is a senior manager at Jabian experienced in improving organizations’ financial margins. He is passionate about helping clients overcome their most difficult challenges no matter their form. From day-to-day operational issues to strategic decision-making, he understands that all change has an impact and interconnectivity greater than the change itself. With this in mind, he helps organizations maximize and realize net new improvement from their changes.
Jacob Horr
Jacob is a senior manager at Jabian with extensive experience in business strategy, IT strategy, governance, and change management. He has a passion for articulating the big picture, communicating complex messages through pictures, and connecting the dots within organizations to drive change and efficiency. He also leads Jabian’s IT Strategy and Planning Offering, which focuses on the assessment of IT organizations’ maturity and future state strategy.
Victoria Inman
Victoria is a client success director at Jabian, specializing in business strategy, operational excellence, and product management. With a proven track record, she leads her clients through transformational initiatives by developing strategic roadmaps, crafting efficient organizational structures, and successfully launching consumer products into the market. Victoria’s passion extends beyond her professional endeavors as she advocates for individuals in the special needs community. She published a book titled “Spark Acceptance,” featuring inspiring stories of more than 50 individuals living with diverse abilities, promoting inclusivity and celebrating their unique talents.
Fred Jewell
Fred is a senior strategic advisor at Jabian. He spends most of his time working with his clients on strategy, transformation, operating models, organization design, change management, culture, engagement, and communication. Fred is also an executive and team coach, speaker, and author of the book We Can’t Do It Alone: Building Influence With Simple Strategies.
Adam C. Johnson
Adam is a senior manager at Jabian who specializes in business strategy development and implementation. He has broad experience helping retail and pharmaceutical clients address business- and technology-related opportunities.
Ariel Lomax
Ariel is a manager at Jabian with extensive experience in change management. Her work is primarily focused on understanding what is changing and why, in order to help manage and support change adoption—in short, helping clients effectively get from the current state to the future state.
Lauren Abraham Mahoney
Lauren is a director and the process lead at Jabian with extensive experience in creating and implementing strategic business solutions across a variety of industries. Her work is primarily focused on taking a process approach to operational improvements, bridging business and IT, and driving sustainable change—in other words, making things better, making sure work gets done, and making change stick.
Lubna Qureshi
Lubna is a business transformation leader helping clients achieve business efficiency, growth, and sustainable results. Lubna led new-to-the-world innovations, managed multimillion-dollar programs, and developed and led business improvement strategies for billion-dollar brands. She is passionate about serving excellence to her customers, bringing the best out of her teams, and fostering a people-first culture.
Michael Ojo, Ph.D.
Michael holds a Ph.D. in Leadership for the Advancement of Learning and Service from Cardinal Stritch University and MBA and computer engineering degrees from Missouri S&T. He has a wide range of industry experience via his work in finance transformation solutions and customer experience strategy. Michael is passionate about the evolution and influence of technology on customer experiences.
Tracy Reznik
Tracy is a director at Jabian with extensive experience in progressive people strategies, including change management, leadership development, and organizational development at the enterprise, team, and individual levels. She is passionate about coaching, mentoring, and bringing out the best in people.
Laura Rodney
Laura is a senior manager at Jabian with extensive experience helping organizations navigate major change by engaging, training, and communicating with their employees. She uses her passion for change management, along with significant experience enabling and supporting clients, to create solutions that are both practical and forward-thinking. Laura has advised clients in a wide array of industries, including government, hospitality, health care, and financial services.
Cordia Simon
Cordia is a consultant at Jabian with a passion for bridging the communication gap between business and technology end users. Her expertise includes serving in various capacities as a deployment and test practitioner, and large-scale IT systems implementations.
Lydia Slotten
Lydia is the Jabian customer experience product director. She has a passion for serving clients and creating purpose-led stakeholder experiences, bringing 15 years of consulting experience across an array of industries. Lydia helps her clients strategically assess, design, plan, and implement B2E human-centered experience programs, products, and services.
Stefan Sokerov
Stefan is a senior manager at Jabian with considerable experience in technology strategy and execution. He is passionate about driving innovation as fuel for business growth and leveraging his expertise to bring the right technology solutions for the best business outcomes.
Matt Syrett
Matt is a director at Jabian with expertise in product management and technology design and delivery. He has broad experience in business analysis, program management, and process improvement and is passionate about solving complex problems with customer-centric solutions.
Guest Contributor
Don Turner
Don is a nationally known strategy expert. Author of the VOGI® methodology, he has successfully developed strategy for over a hundred organizations—launching start-ups, directing IPOs, turning around troubled companies, and providing innovative growth. Adding credibility to his strategic roles, he has been a chief executive officer in six companies.
