Lydia is a director at Jabian and the Customer Experience offering lead. She has a passion for serving clients and creating delightful stakeholder experiences, bringing over 10 years of consulting experience across an array of industries. Lydia helps her clients strategically assess, plan, and implement B2E human-centered experience design programs and products. She is a member of the CXPA Atlanta Network committee board and the past chair of the TAG CRM & CX society board. She holds a BBA from the William and Mary Mason School of Business in process management and consulting.
Enabling your ecosystem of people is the first step in achieving your organization’s strategic goals.