Amber is a director at Jabian focused on understanding the customer experience and tailoring it to the entire customer spectrum. She helps clients keep each customer group in mind during solutioning and development, ensuring that the needs of diverse customer groups are not left out. Amber holds certificates in DEI from Cornell and Tufts.
How hiring for diversity and inclusion can boost your bottom line.
What businesses can learn from the successes and failures of sports inclusion.
Investing in the right tools and technologies will open the door for more customers.
A truly inclusive customer experience isn’t just the right thing to implement, it’s a smart business decision.
The need to serve internal or external customers is one of the universal truths of business. Many companies fail to clearly differentiate themselves in terms of competitive market offerings. How can you stand out in this crowded marketplace?