Matt is a senior manager at Jabian with expertise in business analysis and IT design and delivery. He has broad experience in product management and process improvement and is passionate about optimizing customer experience through strategic process and technology design.
Lessons from Brand Managers to Product Leaders.
How to implement a corporate health and wellness program in five easy steps.
The innovation sweet spot sits at the center of desirability, feasibility, and viability, the three tenets of design thinking.
Stop building products that don’t meet your customers’ needs.
How a soccer club’s focus on customer experience helped drive them to success.
