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Contributors

Meet the thought-leaders behind this issue of The Jabian Journal.

Ryan Applegate

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Ryan is an executive director with more than 15 years of consulting experience throughout the business planning and IT delivery life cycles. His work is focused on driving corporate growth, capturing operational efficiencies, and supporting confident strategic investments. He leads the Jabian Vendor Sourcing and Management offering and is passionate about developing the frameworks necessary to capitalize on organizational transformation and M&A.

Amber Baird

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Amber is a director at Jabian focused on understanding the customer experience and tailoring it to the entire customer spectrum. She helps clients keep each customer group in mind during solutioning and development, ensuring that the needs of diverse customer groups are not left out. Amber holds certificates in DEI from Cornell and Tufts.

Jeff Birch

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Jeff is a director with Jabian, where he focuses on increasing organizational effectiveness by developing people- and change-related strategies and helping clients translate them into practical plans. Jeff has managed large, complex, and transformative human capital programs at global Fortune 500 clients as well as large federal agencies and nonprofit organizations.

Brittany Christian

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Brittany is a director at Jabian who is passionate about customer sales and service strategies that deliver real business results while keeping a customer-centric mindset and challenging the status quo. Brittany has led transformation efforts for B2B and B2C clients across telecommunications, distribution and logistics, resources, and manufacturing companies.

Alex Daly

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Alex is a director at Jabian with cross-industry experience primarily focused on strategic planning, business transformation, and human capital management. He is passionate about talent management and diversity, equity, and inclusion, helping organizations create strategies to build a more inclusive employee experience.

Jeff Duelks

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Jeff is a director at Jabian who focuses on strategy development and strategic planning. He’s helped clients define clear strategies, prioritize investments, and manage programs across a variety of industries, including financial services, travel and hospitality, and food distribution.

Sarah Frazee

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Sarah is a manager at Jabian who partners with clients on a wide range of strategy topics, from business strategy design to large-scale program management. She has experience in the travel and hospitality, manufacturing, and distribution industries.

Will Funderburg

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Will is an executive director at Jabian and an experienced business and technology strategist. He has led several efforts to assess and stand up enterprise capabilities at mid-market and Fortune 500 organizations, including business process analysis, business relationship management, demand/capacity management, and enterprise program management to improve his clients’ abilities to deliver against their strategic plans.

Gareth Grey

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Gareth is a senior manager at Jabian with a passion for helping organizations assess, prioritize, and improve their operational performance by applying an outcome- and value-led mindset. His expertise includes strategic planning, supply chain, strategic sourcing, process design and optimization, and digital transformation.

Eddie Hahn

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Eddie is a director at Jabian with 10 years of consulting experience advising senior leaders with their business and digital strategy. He focuses on growth strategy, product management, business model innovation, and customer interaction. His client base spans across various industries, including healthcare, life sciences, retail, and consumer goods.

JulieAnne Kohse

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JulieAnne is a director at Jabian with extensive experience in operating and organization model design, business strategy, and organizational effectiveness. She applies design thinking methodologies to co-create solutions with clients that connect strategic business objectives to ways of working within and across teams. Her experience spans financial services, insurance, mining, manufacturing, automotive, and telecommunications industry verticals.

Jeff Hancock

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Jeff is a director at Jabian with more than 25 years of experience in leading programs across a wide array of industries, including hospitality, manufacturing, communications, and high-tech. He is the champion of the firm’s Project, Program, and Portfolio Management offering.

Fred Jewell

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Fred is a senior strategic advisor at Jabian. He spends most of his time working with his clients on strategy, transformation, operating models, organization design, change management, culture, engagement, and communication. Fred is also an executive and team coach, speaker, and author of the book We Can’t Do It Alone: Building Influence With Simple Strategies.

Emily Kelly

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Emily is a senior manager at Jabian who focuses on data-driven strategy. She leads Jabian’s business insights and analytics offering and has used data to produce results for clients ranging from hospitals to state government agencies, technology companies, and nonprofits.

Sidique Jarr-Koroma

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Sidique is a senior manager at Jabian with hands-on experience in product management, business case development, and business intelligence. He is part of Jabian’s Business Insights and Analytics team as well as Jabian’s Product Management team. He has driven data- and product-strategy-focused engagements for Fortune 500, private equity, and startup clients across the country.

Jed Manfull

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Jed is a manager with more than eight years of digital transformation, business process analysis, and process optimization experience. He is passionate about helping his clients strategically develop optimal business processes and align technologies to effectively execute processes. Jed has experience in the financial services, manufacturing, and managed application and network services industries. Within the Intelligent Automation space, he has defined enterprise-wide automation strategies, including detailed capability standup and execution strategies.

Rebecca Martin

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Rebecca is a manager at Jabian Consulting in Charlotte. She is interested in organizational change management, workforce strategy, and strategic planning. She is passionate about partnering with her clients to develop relationships across horizontals and deliver large transformation programs.

Matt O’Connor

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Matthew is a Jabian alum who has 14 years of enterprise improvement experience. He has a demonstrated ability to identify margin improvement opportunities and mobilize critical initiatives across a broad range of industries. He focuses on helping organizations purchase and implement IT systems.

Ryan Parker

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Ryan is a consultant at Jabian with experience in CX strategy, software solutioning and design, business process design and re-engineering, and program and project management. He has industry experience in telecommunications, B2C and B2B sales, supply chain and logistics, and energy generation. He also has a military background, having served in the U.S. Navy Nuclear Power Program for several years.

Amir Poonsakvarasan

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Amir is a senior manager at Jabian with over 13 years of organizational change and transformation experience. He has supported an array of clients across the public and private sectors in realizing their strategic visions. His areas of specialty include strategic planning, organizational change management, and organizational design.

Winston Powe

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Winston is a director at Jabian and an accomplished business and technology leader with over 19 years of experience delivering mid- to large-scale customer experience business and cloud-based technology transformation initiatives.

Lubna Qureshi

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Lubna is a business transformation leader helping clients achieve business efficiency, growth, and sustainable results. Lubna led new-to-the-world innovations, managed multimillion-dollar programs, and developed and led business improvement strategies for billion-dollar brands. She is passionate about serving excellence to her customers, bringing the best out of her teams, and fostering a people-first culture.

Tracy Reznik

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Tracy is a director at Jabian with extensive experience in progressive people strategies, including change management, leadership development, and organizational development at the enterprise, team, and individual levels. She is passionate about coaching, mentoring, and bringing out the best in people.

Nicole Rife

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Nicole is a senior manager at Jabian with industry and client-serving experience in digital transformation, customer experience, and marketing. Her experience spans various industries, including hospitality, retail, CPG, and manufacturing.

Laura Rodney

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Laura is a senior manager at Jabian with extensive experience helping organizations navigate major change by engaging, training, and communicating with their employees. She uses her passion for change management, along with significant experience enabling and supporting clients, to create solutions that are both practical and forward-thinking. Laura has advised clients in a wide array of industries, including government, hospitality, health care, and financial services.

Christy Rushing

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Christy is a director at Jabian with more than 20 years of experience. She has focused her career on running merger integrations, standing up PMOs for large-scale transformative initiatives, and establishing PM disciplines for Fortune 500 companies.

Tara Sconzo

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Tara is a director at Jabian with a passion for integrating people and processes. She has broad experience across the retail, hospitality, media and communications, utilities, and health care industries. Her areas of expertise include human capital management, mergers and acquisitions, and business process optimization.

Matt Syrett

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Matt is a director at Jabian with expertise in product management and technology design and delivery. He has broad experience in business analysis, program management, and process improvement and is passionate about solving complex problems with customer-centric solutions.

Ryan Yan

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Ryan is a manager at Jabian who is passionate about helping great companies unlock their brands’ full potential. He believes that companies built to last must possess an authentic and relevant value proposition, not only to customers but also internally to employees and externally to partners.

Guest Contributor

Sarah Waltman

Sarah is the vice president of talent management and organizational development for Dentsply Sirona. She is an accomplished talent and organizational effectiveness leader with extensive history improving performance of global businesses by designing learning structures and comprehensive talent initiatives.

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