Spring 2022
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Letter from the Founders

“Change happens whether we want it to or not, whether we like it or not, and whether we’re prepared for it or not.”

The companies that succeed the most often are those that embrace and even guide change, rather than those that simply react to it. The last two years have taught us a lot about change as a country and have provided new work models, business strategies, and opportunities that can be harnessed for future success. While we continue to write about a variety of relevant topics, the theme you will find in this edition of The Jabian Journal deals with the power and opportunity in change.

In “Building a New Operating Model in a Virtual Environment”, the authors discuss strategies of developing operating models that are engaging and cost-effective in our emerging digital markets. In “The Four Quadrants of Improvement”, we learn about the four primary areas of improvement that executives and companies should keep in mind when implementing new improvement initiatives. And we share the secrets to winning transformations by prioritizing people over technology in “Transformation for the People, by the People”.

Our feature article, “Winning the War for Talent Requires a New Human Capital Experience”, discusses the dramatic upheaval in today’s workforce economy and strategies to implement for positive cultures, employee prosperity, and positive retention — all driving bottom line results. Whether you call it The Great Resignation, The Big Quit, or The Great Shift, workforce migration impacts all companies, but those that are positioning themselves for success will find it at three times the rate of those that do not. For “The Final Word” interview, we spoke with Mike Neumeier, the CEO of Arketi Group, an Atlanta-based marketing and communications firm. He shared his perspective on the idea of purpose as a business driver. Fresh off publishing Arketi’s Purpose in Practice report, he discussed how purpose can serve as an anchor for a company’s reputation, employee relations, sales, and recruiting. For our “Jabian Conversations”, we learned more about the life and career of LPGA rookie sensation Amanda Doherty. Jabian recently engaged in a sponsorship with Amanda, and we are proud to support her in her journey. She discusses the road to the LPGA, what it was like playing at Augusta National, and how work ethic translates to results.

We hope you enjoy this issue of The Jabian Journal, and we welcome your feedback.

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