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Spring 2022
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Contributors

Meet the thought-leaders behind this issue of The Jabian Journal.

Ryan Applegate

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Ryan is an executive director with more than 15 years of consulting experience throughout the business planning and IT delivery life cycles. His work is focused on driving corporate growth, capturing operational efficiencies, and supporting confident strategic investments. He leads the Jabian Vendor Sourcing and Management offering and is passionate about developing the frameworks necessary to capitalize on organizational transformation and M&A.

Koushik Chaudhuri

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Koushik is a director at Jabian with extensive experience in operations and process excellence, including standing up complex programs, organizational effectiveness, and operating model design. He has a wide range of industry experience and has most recently focused on the state government space. He is passionate about helping companies and state organizations do more with the same or less.

Matt Cheatham

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Matt is a senior manager at Jabian with extensive supply chain and operational experience, including direct material cost reduction, strategic sourcing, supplier performance improvement, lean process implementation, operating model optimization, capacity management, inventory management, and supply chain risk management. He is passionate about efficiency and sustainability.

Christina Dupre

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Christina is a senior manager and a co-lead of Jabian’s digital transformation offering. She is passionate about helping clients transform their businesses through digital to maximize the value they bring to their customers. She has broad experience across the retail, CPG, travel, and insurance industries.

Gareth Grey

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Gareth is a senior manager at Jabian with a passion for helping organizations assess, prioritize, and improve their operational performance by applying an outcome- and value-led mindset. His expertise includes strategic planning, supply chain, strategic sourcing, process design and optimization, and digital transformation.

Rob Harper

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Rob has more than 25 years of consulting experience, with much of that time focused on large-scale business and technology transformations. He is an advocate for robust data governance supporting all business capabilities and a self-described “data nerd” driven to transform mindsets to view data as a highly valued enterprise asset and to treat it accordingly. Within Jabian, he leads the data and information management offering.

Katie Hawkins

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Katie is a management consultant with over seven years of IT and management consulting experience across business analysis, process analysis, product management, software delivery, and engagement management functions.​ She is passionate about process analysis and optimization, human capital management, and giving back to the community.

Kimberly Hughes

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Kimberly is a senior manager at Jabian with industry and client-serving experience in digital transformation, supply chain transformation, and sales strategy and effectiveness. Her experience spans various industries including oil and gas, technology, telecommunications, and medical services.

Mike Hutchens

Mike has nearly 20 years of financial services experience with a mix of both industry and consulting backgrounds. Mike excels in implementing large-scale transformations, and his personal platform includes pricing, business analysis, process optimization, and business transformation.

https://www.linkedin.com/in/michael-hutchens/ 

Fred Jewell

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Fred is a senior strategic advisor at Jabian. He spends most of his time working with his clients on strategy, transformation, operating models, organization design, change management, culture, engagement, and communication. Fred is also an executive and team coach, speaker, and author of the book We Can’t Do It Alone: Building Influence With Simple Strategies.

Kristine Jordan

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Kristine is an executive director at Jabian focused on helping her clients achieve their goals through tackling complex strategic programs, organizational transformation, and an array of other challenges. She enjoys thinking through people, process, technology, strategy, and data elements of situations and creating multiple practical solution options to consider.

Emily Kelly

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Emily is a senior manager at Jabian who focuses on data-driven strategy. She leads Jabian’s business insights and analytics offering and has used data to produce results for clients ranging from hospitals to state government agencies, technology companies, and nonprofits.

Fletcher McCombie

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Fletcher is a director at Jabian helping clients convert strategy into guaranteed results. He speaks and writes extensively on change management and business transformation. Fletcher believes in “illuminating opportunity through unifying experiences.”

Vibhesh Patel

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Vibhesh serves as a senior manager who is passionate about providing innovative solutions to clients. He has experience conducting business process assessments and analyses that provide actionable steps to include the impacts on people, processes, and technology. He believes solutions should be driven through the lens of the customer and can be further enabled through digital transformation.

Courtney Ramey

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Courtney is the Charlotte market office executive director for Jabian. She specializes in developing and implementing growth, optimization, and service management strategies.

Martin Schmidler

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Martin is a business-driven technology consultant who turns business strategy into a reality across the enterprise. He develops and delivers transformational programs that combine appropriate technologies, with effective processes, and creates an environment that fosters trust, high-performance teams, and the notion that anything is possible!

Jacquelyn Schneider

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Jacquelyn offers more than 11 years of consulting experience focusing on business strategy, transformation, and operational excellence. While her role mainly focuses on client delivery, she is dedicated to relationship management and business development efforts in the hunting space. The focus on relationships, solving problems, and building something entirely new together is deeply rewarding for Jacquelyn.

Manish Shah

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Manish is a director at Jabian and a 20-plus-year veteran of management consulting involving technology and business strategy. He is an ACC Certified Executive Coach with the International Coaching Federation and is also a Certified DISC Facilitator through Take Flight Learning. He has an MBA from UNC-Chapel Hill and an undergraduate degree from Western Ontario.

Stefan Sokerov

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Stefan is a senior manager at Jabian with considerable experience in technology strategy and execution. He is passionate about driving innovation as fuel for business growth and leveraging his expertise to bring the right technology solutions for the best business outcomes.

Dan Sterling

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Dan is the market launch center executive director at Jabian with over two decades of experience developing innovative solutions and driving those solutions to results. He is passionate about helping companies understand their business models and their resiliency in the face of market, technology, and competitive pressures. His expertise includes business model transformation, spanning pure-play strategy, growth, and innovation to technology-driven business model disruption.

Guest Contributors

Kirtan Gandhi

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Kirtan is a business transformation and human capital management executive with 15-plus years of experience leading large-scale business transformation and change management projects. Kirtan has advised clients both locally and abroad, delivering programs focused on organizational, technology, and user experience enhancements.

Ivor Macfarlane

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Ivor worked in service management for 40 years, involved in many ITSM best practice initiatives, including authoring ITIL content (version 1, 2, and 3), ISO/IEC20000, the itSMF pocketbook, and more. After many years of full-time consultancy and training across every continent (except Antarctica) and despite attempts to retire, he still works with clients, both on ITIL and other initiates such as DevOps and agile service management.

Andrew Schaper

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Andrew is the founder and principal of Schaper Energy Consulting. His firm focuses on energy transition initiatives, including sustainable generation, carbon strategies, and electric power.

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