Spring 2014

Advisory Boards as a Leadership Asset to Your Organization
Maximize leadership effectiveness with an engaged outside perspective.

Momentum Matters: The Importance of Balancing Quick Wins Within Transformational Change
Learn to sweat the small stuff for big gains

How I Survived Working with General Patton: Using the DISC Profile to Better Connect with Others
Learn to apply the personality profiles of movie characters to co-workers to make interactions more effective

The Good Cop / Bad Cop Vendor Management Strategy
How a simple approach to a complex relationship can yield dividends.

Business Intelligence for Driving Results
Alignment, data quality, and purpose — the keys to successful business intelligence.

Dialing in the Right Mobile Strategy
Too many mobile strategies fail because they focus on the mobile device instead of the customer.

The Product Innovation Wheel
A tool for visually categorizing ideas and aligning them with innovation goals.

Effective Communication Through Visual Storytelling
A picture can say a lot more than 1,000 words.

Do You Have the Right Customers?
A proper customer strategy can lead to greater profits through engaged buyers.

Cultivating a Strategic Mindset
How does one cultivate a strategic mindset? Truth be told, strategic thinkers are often developed as products of an environment with multiple performers and a finite set of contested resources available for sustenance and growth.

The Key Tenets of Business and Process Analysis
One of the fundamental questions when conducting business and process analysis is, ‘How do you know you are doing it right?’

Why the Heath System Is Financially Ill
These days, news is rarely broadcast, published or digitized without mention of an American health issue. From medical errors to controversial policy decisions to the obesity epidemic, there is little dispute that the health of the American health economy is not well.

What Is Risk and Is It Manageable?
High-profile database breaches, worldwide crime, terrorist activities, legislation such as Sarbanes-Oxley, and other security challenges are forcing companies to have to continuously monitor and update their risk management practices. In doing so, are companies simply responding to external stimuli, or are they truly able to manage their risk to an acceptable level while continuing to maximize their ROI?

Whitespacing: The Art of Productive Innovation
A senior business leader recently said, “Our company is really good at implementing incremental features. It’s the game-changing stuff that will kill us.”

Enhancing Effectiveness in Your Product Organization
It is well known that product and service portfolios should be managed differently depending on whether a company is B2B or B2C focused. Those people responsible for creating, delivering, and managing products have critical roles in an organization, as they interact with nearly every other part of the organization from sales to technology.

Ensuring the Perfect Strategy
Sometimes it’s the easy questions that can catch you off-guard when developing a strategic plan. After weeks of in-depth market analysis and interviews with business leaders, a question like: “How do we know our strategy is right?” can be a humbling one.

Unlocking the Potential of Metrics
In the first half of the 20th century, the evaluation and care of newborn children with complications such as low birth weight and difficulty breathing was, at best, primitive — leading to unnecessary deaths in newborn children.

Can Assessments Change Behavior?
Utilize a Johari window to align behavior with perception

Employee Feedback and Engagement Maturity Model
Identifying the successful habits of employee engaged companies.