Fall 2016
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Investing in People.

The common thread among every successful company, whether it’s a sole proprietorship or a Fortune 100 conglomerate, is the need to have an engaged workforce. Study after study shows that motivated and engaged employees outperform their peers and contribute to growth, efficiency, morale, and innovation. Ironically, many companies fail to invest in their most important asset—human capital.

At Jabian, we operate according to 10 key principles. The very first one is to hire the best people and give them a place for a career, not just a job. We have seen firsthand, in our own growth and culture, how engaged employees can take a company to the next level. Our human capital management group works with our clients to maximize employee engagement and show increases in productivity, ROI, and innovation. In this edition of The Jabian Journal, our featured topic explores many of the frameworks and models we use to help companies leverage their most important asset. This section starts on page 34 and provides a step-by-step guide to start on the path to success.

Building on this edition’s focus on human capital management, we explore high-growth business and process, with “Perception versus Potential,” on page 14. We also provide a process maturity model for high-growth organizations to help achieve their desired level of maturity. In addition, as organizations mature and expand, their business process needs evolve. In “Slide to Unlock: Mobility and Business Process Analysis” on page 54, we look beyond the “who” and the “what” of process to also focus on the “where” within the explosive growth of mobile technology.

Our two featured executive interviews focus on industry disruption and enlightenment. We spoke with Michael Dubin, CEO of Dollar Shave Club, on being a disruptor, the importance of social media, and how companies can leverage innovative thinking. His company, the No. 2 razor provider in the country, was just purchased by Unilever for $1 billion, so his advice is worth heeding. We also talked to Randy Krotz, CEO of the U.S. Farmers & Ranchers Alliance, about the technology currently used in today’s farming. From drones and precision agriculture to iPads and Fitbits, it’s amazing how much technology shapes our world­.

When we look back at what has helped Jabian to succeed, it is unquestionably the effort and dedication of our employees. From the very beginning, we’ve tried to provide an engaging experience, where we can all learn and grow together for a rewarding career. We’re confident that any organization looking to improve can make the biggest gains by focusing on its most important assets—its people.

We hope you enjoy this edition of The Jabian Journal, and we welcome your feedback.

Chris, Brian, and Nigel—The Jabian Founding Partners

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