Mary is a senior manager with 20 years of diverse international experience in strategic management and consulting, digital transformation, process improvement, market expansion, and people strategies. Mary recently completed an Executive MBA with a focus on global business from Georgia Tech Scheller College of Business along with a certification in digital transformation, leading people, data, and technology from UC Berkeley. Mary is passionate and committed to the economic development of Atlanta and serves as vice chair for the Technology Association of Georgia in the International Business Society.
Humanizing CX in a Digital Transformation
Everyone needs to work with a customer-centric approach, especially when introducing new digital strategies.