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Marcus Vassell

Marcus is a senior manager at Jabian, specializing in CX strategy, business process management, and agile methodologies. With a strong background in customer success strategy, he has a proven track record in enhancing customer experiences and implementing technology-enabled personalized solutions. Marcus is also a thought leader at Jabian and a Forrester-certified CX Innovation professional, bringing together innovative insights and practical experience to deliver substantial value to the team.

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