Lydia is a Manager at Jabian with experience in developing business process-based solutions to solve operational challenges.
Interacting with your company should be a positive experience for your customer. In the best scenario, your company can offer functions that actually make your customers’ lives easier.
A systematic approach to listening to customers and organizing their feedback can improve business strategy and uncover opportunities.
A successful consulting engagement is like a geocaching treasure hunt. By identifying goals, determining approach with the big picture in mind, tracking progress while mitigating issues, and problem solving elegantly, we can zero in on the reward.
