Dayton is a manager at Jabian with in-depth expertise in customer and employee experience. He uses his cross-industry technology and business experience to collaborate with clients to envision innovative experiences and develop actionable plans to turn the future vision into reality. He is passionate about empowering people and organizations to achieve the extraordinary.
The Customer Success Model: How to Accelerate Value Through Maturing Operations Strategy
By leveraging the ‘Crawl, Walk, Run’ approach, organizations can gradually evolve their CS operating model.