Chad is an Executive Director at Jabian and designs and implements customer and product strategies for companies that drive deeper and more profitable relationships with their customers. He specializes in cross-channel customer experience strategies and product development.
How to increase the odds of success with the “game-changing stuff”.
A little competition goes a long way — how to increase profits and productivity by utilizing a basic childhood concept.
The key questions to consider when evaluating three common ways companies integrate the UX development function into their operations.
Comparing today’s customer experiences to the past provides some revealing insights.
In the fast-paced world of FinTech, partnerships matter a lot. Getting them right matters even more.
What’s the one thing business leaders need to get right when they’re merging mission-critical systems after an acquisition?