Spring 2018
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Contributors Spring 2018


Meet the thought-leaders behind this issue of The Jabian Journal.

Yosef Beck

Yosef is a senior manager at Jabian who is passionate about business security and risk management. His expertise lies in strategy, planning, and business and system analysis.

Max Booker

Max is a manager at Jabian and holds a law degree from Howard University and an MBA from Emory University. He has broad industry experience and has helped automotive, home improvement, public sector, and hospitality clients solve complex human capital management and process challenges.

Luke Fleming

Luke is a director at Jabian and an attorney with strong business and legal experience across multiple industries. He has worked as a scrum master, managed multiple teams, and delivered complex Agile projects during his career. He is passionate about helping clients tackle complex problems and achieve positive results.

Rachel Fratt

Rachel is a third-year student at Georgia Tech’s Scheller College of Business, concentrating in strategy and innovation. She holds certificates in both law and ethics and marketing. She is passionate about nonprofit work and strategic brand planning. She is actively involved in several service and leadership organizations and has a passion for mentorship and new student orientation.

Amy-Katherine Gray

Amy-Katherine (A.K.) is a senior manager at Jabian specializing in human capital management. She has more than 10 years of industry and management consulting experience leading organizational change with a focus on stakeholder engagement, leadership alignment, impact analysis, communications, training, and organizational design.

Aaron Hensley

Aaron is a senior manager at Jabian with experience in a variety of CFO-related areas. He has firsthand knowledge of more than 20 finance functions, including some associated with the largest and most complex organizations in the USA.

Adam Herndon

Adam is an executive director at Jabian who specializes in IT delivery methodologies. Throughout his career, Adam has been helping organizations leverage “the right” IT delivery methods to deliver the highest possible value.

Fred Jewell

Fred is a senior strategic advisor at Jabian. He supports and advises clients on transformational change and strategy development and implementation. He also advises and coaches executives on culture, leadership, and employee engagement. He is the author of a newly published book, We Can’t Do It Alone—Building Influence with Simple Strategies.

Fara Levine

Fara is a director at Jabian focused on helping her clients succeed by implementing best practices in the areas of project, program, and portfolio management. She has served as a strategic partner incorporating sound business processes into an overall project management framework to drive execution and achieve optimal business benefits.

Chad McCloud

Chad is an executive director at Jabian. He designs and implements customer and product strategies for companies that drive deeper and more profitable relationships with their customers. He specializes in cross-channel customer experience strategies and product development.

Jimmy Mitchell

Jimmy is a director at Jabian with a passion for problem-solving. He is focused on solving clients’ most strategic problems by leveraging his background in process improvement and analytics.

Gabe Pascua

Gabe is a director at Jabian with a deep background in helping world-leading organizations develop and implement growth strategies, gain efficiencies, and design ambitious project portfolios. He specializes in simplifying complex decisions through quantitative analysis and storytelling.

Drew Ramm

Drew is a senior manager at Jabian with expertise in business intelligence and analytics with a passion for helping organizations unlock the value of their data to drive actionable insights.

Tracy Reznik

Tracy is a director at Jabian with extensive experience in progressive people strategies, including change management, leadership development, and organizational development at the organizational, team, and individual levels. She is passionate about coaching and mentoring and bringing out the best in people.

Tara Sconzo

Tara is a manager at Jabian with a passion for integrating people and processes. She has broad experience across the hospitality, media and communications, utilities, and health care industries. Her areas of expertise include human capital management, communications, and business process design.

Danal Slay Jr.

Danal is a consultant at Jabian with expertise in process engineering and optimization. He has broad industry experience across the retail, manufacturing, utilities, aerospace and defense, and automotive industries. He is known to be a results-driven, customer-focused professional with a passion for operations strategy and product management.

Lydia Slotten

Lydia is a senior manager at Jabian who is passionate about improving day-to-day customer and employee experiences. As a consultant, she loves helping her clients strategically plan and enhance multichannel experience improvement initiatives. She is also active in the Atlanta nonprofit and arts community through Jabian Cares, providing pro bono consulting with her colleagues to local causes, and supporting the growing Atlanta arts network.

Kalle Wood

Kalle is a manager at Jabian and certified SAFe program consultant (SPC4), with expertise in Agile delivery and business and process analysis. She has broad experience across the health care, gaming and lottery, automotive, and public sector industries. She specializes in helping organizations deliver business value by assessing and transforming their delivery practices.


Brooke Fleming

Brooke is a director of Agile delivery with more than 20 years of experience working across multiple industries. She specializes in product management, product ownership, and Agile delivery.

Mitch Gersten 

Mitch is the VP, Enterprise Platforms for Cox Automotive. He has 25 years in Information Technology and Product Development for financial services, telecommunications, automotive and other industries. He and his team are undergoing an Agile transformation, and have been able to meet business needs with higher quality and faster time to market.

Amy Scott 

Amy is a principal product manager who is passionate about business analysis and product management and spends time coaching and presenting to Agile delivery teams on facilitation techniques to support elicitation, prioritization, stakeholder partnerships, and team-building.

Chris Watkins

Chris is a vice president of performance management in Assurant’s lending solutions operations. He brings a creative approach to solutioning, process improvement, and reengineering. He is playing a leadership role in enterprise transformation, operations management, and strategic planning.

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