CONTRIBUTORS
Meet the thought-leaders behind this issue of The Jabian Journal.
Kelli Allred
Jabian Alumna
Kelli is a senior manager alumna of Jabian, focusing on areas of human capital management to drive engagement and employee performance. She is an experienced leader in talent management transformations, strategic planning, technology governance, and execution and program/project management.
Matthew Ferstle
Matthew is a manager at Jabian with expertise in process improvement, sourcing, supply chain planning, and organizational change management. He has experience working in both consulting and industry roles across a variety of industries, including automotive, hospitality, retail, and consumer products.
Fleming Free
Fleming is a director at Jabian with more than 30 years of experience in industry and consulting, with expertise in program and project management, architectural solutions, and business data and metrics. He has deep knowledge of the telecommunications industry as well as experience in large program design and delivery.
Mimi Hall
Mimi is a manager at Jabian who works with teams to align project work with the strategic business intent of the project. She specializes in process analysis, effective facilitation, workflow management, and human capital management.
Victoria Inman
Victoria is a manager at Jabian with expertise in talent strategy, talent acquisition, learning and development, change management, process optimization, and product strategy. Her experience spans the automotive, hospitality, and telecommunications industries.
Fred Jewell
Fred is an executive director at Jabian with more than 20 years of consulting experience. He has deep expertise in planning strategic change initiatives, driving strategic transformation, and creating sustainable organizational change. Fred has implemented strategic process improvements and organization effectiveness programs for clients and delivery centers in the United States and abroad. He has delivered in complex, multisite environments, leading initiatives that reduce cost and risk, as well as improving predictability for clients and their internal stakeholders.
Alyssa Kiel
Jabian Alumna
Alyssa is a consultant alumna of Jabian with an expertise in project and program management. Her experience spans a variety of industries and functional areas, and she enjoys helping clients meet strategic goals and improve processes. She also specializes in human capital, strategic planning, change management, and business analysis.
Bruce King
Bruce is a director at Jabian with expertise in IT strategic planning and execution, business solution architecture, complex program management, and business intelligence. He has demonstrated success in defining and managing large-scale business and technology initiatives that support strategic business objectives.
Erin Larem
Erin is a senior manager at Jabian and coauthor of the Jabian Hospitality Industry Insights, with experience in change management, strategic planning, and Agile development methodology.
Beth Lassiter
Beth is a senior manager at Jabian specializing in business intelligence. She has more than 15 years of experience working across multiple, complex industries in the areas of business intelligence, data analytics, project management, and business process analysis.
Lydia Lichtenberger
Lydia is a manager at Jabian who is passionate about improving day-to-day customer and employee experiences. As a consultant, she loves helping her clients strategically plan and implement improvements to multichannel experience improvement initiatives. She is also active in the Atlanta nonprofit and arts community through Jabian Cares, providing pro bono consulting with her Jabian colleagues to local causes, and supporting the growing Atlanta arts network.
Kim MacKenzie
Kim is a senior manager at Jabian specializing in improving and implementing effective and efficient processes. She has experience in both consulting and business operations across multiple industries. She is known for her ability to manage multifunctional projects and to navigate complex challenges.
Katie Misel
Beth is a senior manager at Jabian specializing in business intelligence. She has more than 15 years of experience working across multiple, complex industries in the areas of business intelligence, data analytics, project management, and business process analysis.
Christina Ngo
Christina is a consultant at Jabian who specializes in strategic planning and business process analysis. She enjoys helping organizations define their strategic directions and achieve their goals.
Sam Noyd
Sam is a senior manager at Jabian with a passion for everything mobile. He has broad industry experience across the communications, financial services, health care, and manufacturing industries. His areas of expertise include mobile strategy, solution architecture, business process analysis, and project management.
Rebecca Parker
Rebecca is a senior manager at Jabian. She is passionate about aligning IT systems and strategies with business goals and objectives. Rebecca specializes in business and process analysis, business intelligence and information management, technology execution, and strategic planning. She is known for her expertise in the financial services and automotive industries.
Tracy Reznik
Tracy is a director at Jabian with extensive experience in progressive change management and organizational
development at the organizational, team, and individual levels. She is passionate about leader development, coaching and mentoring, and bringing out the best in people.
development at the organizational, team, and individual levels. She is passionate about leader development, coaching and mentoring, and bringing out the best in people.
Jenna Rodrigues
Jenna is a consultant at Jabian with expertise in human capital management and process improvement. She has a passion for driving employee engagement and examining organizational culture. She specializes in change management and communication design, and has experience working in the communications, hospitality, and entertainment industries.
Jeff Siegel
Jeff is a manager at Jabian with expertise in process engineering and optimization. He has broad experience in business analysis, change management, process analysis, and requirements analysis.
GUEST CONTRIBUTOR
Liam Durbin
Liam is an experienced CIO with almost 30 years of leadership experience. After 12 years as a naval officer, he began his IT career at General Electric, where he held leadership positions in sales, Six Sigma, and supply chain IT functions. Later, he served as CIO at GE Fanuc, Heinz North America, Block Communications, and American Tire Distributors.
